World Bank Senior IT Assistant Jobs 2024 – Nigeria NGO Jobs

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World Bank Senior IT Assistant Jobs 2024 – Nigeria NGO Jobs.

World Bank Nigeria looking for “Senior IT Assistant”.

Applicants with a Bachelor’s degree may apply on or before 28 February 2024.

The World Bank Group (WBG) is one of the world’s largest sources of funding and knowledge for development solutions – providing loans, grants, equity investments and guarantees to its members and private businesses. The vision of the World Bank Group (WBG) is the eradication of extreme poverty and the promotion of shared prosperity by fostering income growth of the bottom 40 percent in each country.

The World Bank has published a job vacancy announcement on 20 February 2024 for qualified Nigeria’s to fill in the vacant post of Senior IT Assistant to be based in Abuja, Nigeria.

World Bank Job Vacancy 2024

Roles and Responsibilities:

  • Works directly with customers to probe and ask effective questions to fully diagnose both the root cause of a problem and the customer’s comfort level with technology.
  • Assesses more complex, non-routine problems in his/ her area of specialization including those escalated by others.
  • Serves as second point of contact called upon to resolve customer problems. Identifies and engages the resources necessary to fully evaluate and address the situation, following up to ensure effective resolution.
  • Conducts complete diagnostics of most business technology problems, including those involving multiple systems, clients, platforms, and technologies.
  • Analyzes information related to a client support service, identifying, and reporting on trends, anomalies, etc. Identify opportunities for improvements and escalate to management.

Qualification & Experience:

  • Bachelor’s degree with no experience required or equivalent combination of education and relevant experience.
  • Good Knowledge of IT Technologies: Windows Platform, Microsoft Office, MFD, Servers, Smartphones etc.
  • Strong client service skills and the ability to work under pressure with accuracy and professionalism.
  • Understanding of Microsoft Active Directory, DNS service and other networking methods and technologies.
  • Strong knowledge of IT Service Management and experience of ITIL best practices for Helpdesk Service.
  • Excellent written and spoken communication skills in English.

Other Details

  • Contract Type: Full Time
  • Selection Process: Interview
  • Salary: negotiable
  • Application Process: Online

How to Apply World Bank Senior IT Assistant Jobs 2024

Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.

Then to apply, go to this link Click Here

The Closing Date: 28 February 2024

Only shortlisted candidates will be contacted for interviews.

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