DRC Head of Support Services Jobs 2024 – Ethiopia NGO Jobs

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DRC Head of Support Services Jobs 2024 – Ethiopia NGO Jobs.

DRC Ethiopia looking for “Head of Support Services”.

Applicants with a Masters Degree may apply on or before 10th January, 2024.

Founded in 1956, the Danish Refugee Council (DRC) is Denmark’s largest, and a leading international NGO – one of the few with a specific expertise in forced displacement. In 40 countries 9,000 employees protect, advocate and build sustainable futures for refugees and other displacement affected people and communities. DRC works during displacement at all stages: In the acute crisis, in exile, when settling and integrating in a new place, or upon return.

The DRC has published a job vacancy announcement on 29th December, 2023 for qualified Ethiopians to fill in the vacant post of Head of Support Services to be based in Addis Ababa, Ethiopia.

DRC Job Vacancy 2024

Responsibilities:

Lead and manage the support services managers/coordinators (including people planning, performance, well-being and development)
Manage, deliver, and report on current operations and programme support in each region of implementation.
Establish high performing support teams ensuring high-quality approaches are maintained.
Develop and improve operational approaches, compliance, and systems, and support the Country Director to build and deliver effective and sustainable interventions.
Responsible for the strategic development, management, and implementation of the support operations
Ensure appropriate technical support is available to programs, in line with organizational priorities.
Ensure support for annual planning and review processes.
Direct responsibility for ensuring that the DRC programme operates in accordance with DRC’s support function.
Oversee the operational support units for the country by providing strategic leadership and technical support to the areas under his/her supervision.
Strengthen/oversee/develop audits, Master budgets, BFU and financial and accounting policies and processes.
Support the Country Director and the Senior Management Team in liaising with donors and authorities, especially as relates to issues of compliance, registration, and audit.
Supervision, audits and controlling and implementation of corrective actions related to DRC’s operational standards within support areas.
Ensure that DRC retains and continually develops its operational capacity to provide rapid emergency response, in particular within its procurement and transport systems.
Develop a risk management plan for the country that identifies the major financial and operational risks and implement a mitigation strategy and response plans.
Ensure that all administrative and legal-related systems are accurate and maintained.
Work to build the capacity of the operational support staff throughout the operation though frequent in-service training sessions and mentoring support..

Position in Organization:

Head of Support Services (HoSS)
Location: Addis Ababa, Ethiopia
Employment Category: E1 (Management)
Reporting To: Country Director
Direct Reports: Support services managers/coordinators and staff
Unit/Department: Support
Start of Contract & Duration: 12 Months with possibilities of extension
Posting date: December 28, 2023
Closing date: January 10,2024

Minimum Requirements:

Master’s degree in political science, international development, economics or another relevant field.
At least 7 years’ experience in relevant field
At least 4 years’ experience with people management
Experience in a similar role in an international NGO
Proven significant financial, information and systems management experience
Experience working in an ERP system, including supply chain, finance and HR systems
Proven leadership skills and a competence in people management
Proven operational management experience and capability, including in conflict areas
Significant experience in procurement and tender processes
Understanding and experience of institutional fundraising
Understanding of the countries in which DRC operates and sensitive to the cultural context.