UNDP ICT Assistant Jobs 2024 – Ethiopia NGO Jobs

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UNDP ICT Assistant Jobs 2024 – Ethiopia NGO Jobs.

UNDP Ethiopia looking for “ICT Assistant”.

Applicants with a University Degree may apply on or before January 24, 2024.

The United Nations Development Programme is the global development network of the United Nations. It promotes technical and investment cooperation among nations and advocates for change and connects countries to knowledge, experience and resources to help people build a better life for themselves.

The UNDP has published a job vacancy announcement on January 09, 2024 for qualified Ethiopia’s to fill in the vacant post of ICT Assistant to be based in Mekele, Ethiopia.

UNDP Job Vacancy 2024

Duties and Responsibilities:

  • Ensure compliance with corporate information management and technology standards, guidelines, and procedures for the PSPO technology environment.
  • Provide inputs to PSPO administrative business processes mapping and support implementation of internal Standard Operating Procedures (SOPs).
  • Provide ICT support for key events and provide video/audio conferencing support for hybrid meetings.
  • Provide ICT help desk support to colleagues in other agencies collocating with UNDP.
  • Provide input to preparation of results-oriented workplans.
  • Support the use of Quantum and other cloud-based services functionality for improved business results and improved client services.
  • Perform specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and making routine repairs.
  • Assistance in the installation of commercial and in-house developed software and related upgrades.
  • Assistance in upgrading patch and anti-virus programmes on a timely basis.
  • Support to users in backing up and restoring their files by assisting migration of data to the UNDP cloud, as well as in virus detection, removal, and prevention.
  • Make sure hardware and software systems updated regularly
  • Assist in the acquisition and installation of software and related updates.
  • Assist the implementation of digitalization initiatives in the PSPO and work closely with Programme and operation team
  • Provide technical training to the PSO team on different digital initiatives
  • Monitor UNDP network infrastructure, network traffic, usage, and performance on a frequent and regular basis.
  • Assist in cloud-based backup and restoration procedures for teams and user data.
  • Provide support to users in malicious software detection, removal, and prevention.
  • Respond to user needs and questions regarding network access, video conferencing and other facilities
  • Assist in troubleshooting and monitoring of network problems.
  • Maintain an up-to-date inventory of software and hardware and stock of supplies and spare parts in cooperation with the Procurement Unit.
  • Maintain the filing system ensuring safekeeping of confidential materials.
  • Liaise with Internet Service Providers for Internet and related issues
  • Troubleshooting and repairing malfunctioning ICT & electric equipment, appliances, and apparatus.

Position in Organization:

  • Position: ICT Assistant
  • Job Identification: 15487
  • Locations: Mekele, Ethiopia
  • Posting Date: 09/01/2024, 13:19
  • Apply Before: 24/01/2024, 10:29
  • Job Schedule: Full time
  • Agency: UNDP
  • Grade: NPSA-5
  • Vacancy Type: National Personnel Service Agreement
  • Practice Area: Management
  • Bureau: Regional Bureau for Africa
  • Contract Duration: 1 Year

Minimum Requirements:


  • Secondary education is required with formal training in IT systems, business software and/or web-based applications. Certifications in ITIL/hardware/software management/application and/or MCP are an asset.
  • A university degree in Computer Science, Information Technology, Information Science, Electrical Engineering, Telecommunications, or an equivalent field will be given due consideration.


  • Minimum of 5 years (with high school diploma) or 2 years (with bachelor’s degree) of relevant working experience in network administration, web design, providing technical support for hardware/software or cloud ERP environments, working with telecommunications facilities; and applying knowledge of database applications, web-based management systems, and cloud infrastructure solutions.
  • Experience working with user-centered designs and conducting user research and testing is desirable.
  • Experience in installing electrical appliances and managing facilities is desirable.


  • Fluency in the UN language of the duty station is required.
  • Fluency in the national language of the duty station is required and fluency in local language Tigrigna is desirable.

How to Apply UNDP ICT Assistant Jobs 2024

Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.

Then to apply, go to https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions/job/15487

The Closing Date: January 24, 2024.

Only shortlisted candidates will be contacted for interviews.

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