WFP IT Officer Jobs 2023 – Uganda NGO Jobs

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WFP IT Officer Jobs 2023 – Uganda NGO Jobs. WFP Uganda looking for “IT Officer“. Applicants with a degree in University Degree may apply on or before March 17, 2023.

The World Food Programme is the food-assistance branch of the United Nations. It is the world’s largest humanitarian organization, the largest one focused on hunger and food security, and the largest provider of school meals. Founded in 1961, it is headquartered in Rome and has offices in 80 countries.

NGO Jobs in Uganda 2021 May/June

The WFP has published a job vacancy announcement on March 04, 2023 for qualified Uganda’s to fill in the vacant post of IT Officer to be based in Arua, Uganda.

WFP Job Vacancy 2023

Key Accountabilities (not all-inclusive)

Manage and coordinate a team of IT support staff including the capacity building of staff, to ensure individual and team objectives are met in compliance with all relevant regulations and policies.
Provide training and advice to clients and end users of IT services, understand, and resolve issues and ensure IT policies, procedures, systems, and tools are correctly applied to assist WFP staff in conducting their work.
Coordinate the collation of a range of complex data, conduct data analysis, including the impact of changes, and support the development of accurate reports to identify and recommend solutions.
Oversee the maintenance of systems and hardware by junior technology assistants to ensure technology is running effectively for WFP staff.
Develop and deploy technical documentation on equipment for use by WFP staff to ensure staff have access to the required IT services and products.
Actively gather requirements and understand programmatic needs to support the implementation of new applications to provide WFP staff with the tools they need to perform effectively.
Support the development and implementation of plans for the delivery of a full range of IT services and improvements to methods and processes to support the County Office (CO) deliver the Country Strategic Plan (CSP).
Support the budgeting, planning and deployment of IT and Telecommunications systems that are aligned with business needs, in accordance with WFP corporate standards.
Provide support to maintain IT and Telecommunications systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; and supporting users to get maximum benefits from them.
Install and configure new TEC hardware for improving and upgrading system performance; support any technology upgrades as required.
Interact with colleagues and respond to queries from users, understanding and resolving issues, providing advice, and ensuring IT policies, procedures, systems, and tools are correctly applied to support them.
Coordinate with other UN agencies to network, align activities and support inter-agency collaboration in the delivery of deep field of IT solutions and Telecommunications that support the CO CSP and other UN activities.
Follow standard emergency preparedness and contingency planning practices to ensure WFP is able to maintain basic TEC services and/or quickly respond and deploy resources to affected areas at the onset of a crisis.
Carry out other duties as required.

Position in Organization:

Requisition ID 547325 – Posted 04/03/2023 – Short Term-SC WFP – Africa,
Central & Eastern – Uganda – Arua

Qualification:

An advanced university degree in Computer Science, IT, Statistics, Telecommunications or other relevant field.
Has a minimum of 6 year’s-experience in the IT/TEC sector and in particular operating and supporting Microsoft Windows server OS, client OS and O365 systems; network infrastructure; telecommunications systems like VSATS, radios and wireless LAN systems. OR additional years of experience with a first degree.
Has performed TEC user support activities resulting in timely, high-quality delivery of services to user community, including the emergency operations user community.
Possession of industry recognized certificates such as CCNA, ITIL, MCSE, CISSP, COMPUIT etc is desirable
Has basic knowledge of power systems and back-up power systems
Knowledge of application development and data analysis is a plus
Language: Fluency in English and any or more of the following languages: Kakwa, Lugbara, Aringa, Alur Madi, Luo, Acholi is an added advantage.

Desired Experiences For Entry Into The Role

Has assisted in the design and implementation of ITIL service management systems for handling customer requests.
Has performed user support activities resulting in timely, high-quality delivery of services to user community, including the emergency operations user community.
Has assisted with the specification, development, research and evaluation of client standards.