IFRC Community Engagement and Accountability Officer Jobs 2024 – Zambia NGO Jobs

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IFRC Community Engagement and Accountability Officer Jobs 2024 – Zambia NGO Jobs.

IFRC Zambia looking for ” Community Engagement and Accountability Officer “.

Applicants with a University Degree may apply on or before 11th April, 2024.

The International Federation of Red Cross and Red Crescent Societies (IFRC) is a worldwide humanitarian aid organization that reaches 160 million people each year through its 191 member National Societies. It acts before, during and after disasters and health emergencies to meet the needs and improve the lives of vulnerable people. It does so independently and with impartiality as to nationality, race, gender, religious beliefs, class and political opinions.

The IFRC has published a job vacancy announcement on 05th April, 2024 for qualified Zambia’s to fill in the vacant post of Community Engagement and Accountability Officer to be based in Lusaka, Zambia.

IFRC Job Vacancy 2024

Duties and Responsibilities:

  • Designs, plans and coordinates community engagement assessments and guide intersectoral work towards collecting insights on socio-cultural and contextual factors that can inform planning and guide community engagement efforts.
  • Defines the plan and strategy to mainstream community engagement effectively into the operation and to meet the specific needs of affected people and ensure their participation.
  • Leads and coordinate the setting up/strengthening of appropriate feedback systems and rolling out of research to gain a deeper understanding of the community perceptions, beliefs, rumors and complains.
  • Assess/synthetize qualitative and quantitative information, data and evidence relevant to community engagement to support key operation teams and decision makers and inform action.
  • Ensures the most vulnerable groups participate in key decision-making processes, have equal access to information channels and feedback mechanisms and any specific protection issues are taken into account.
  • Leads the operationalization of the Movement minimum actions and commitment, policies and guidelines relevant to CEA and ensures the roll out and adaptation of CEA tools, methodologies, trainings and activities.
  • Oversees the rolling out of CEA approaches across the operations and makes recommendations on operational strategies to ensure strengthened engagement of and accountability to people and communities.
  • Guides coordination efforts across the Movement components and supports inter-agency coordination with a wide range of partners and stakeholders to ensure synergy, integration, coherence, and harmonization of community engagement actions, including the rolling out of technological solutions and innovative approaches.
  • Engages in dialogue with key stakeholders’ leadership to ensure community engagement issues and insights drive humanitarian action.
  • Identifies partnership opportunities with key local and international partners.
  • Coordinates National Society’s support to integrate CEA in their strategies, frameworks, and plans, setting out how community engagement activities and approaches will be institutionalized in the longer term.
  • Coordinates capacity building efforts on essential CEA aspects within the Movement and outside.

Position in Organization:

  • Position Title: Community Engagement and Accountability Officer
  • Vacancy No: S06015
  • Contract Type: National
  • Application Deadline: 11-Apr-2024
  • Job Posted on: 28-Mar-2024
  • Country: ZAMBIA
  • Duty Station: Lusaka
  • Duration: 8 months
  • Accompanied Status: N/A
  • Grade: National Staff

Minimum Requirement:


  • A university degree in Communication or Social/Behavioural Sciences (i.e. Sociology, Anthropology, Psychology or Health Education) or relevant experience is required.


  • Five years’ experience planning and delivering community engagement approaches, beneficiary communication, communication for development or accountability to communities at a national level.
  • Experience working for humanitarian or development organisations, within the context of developing countries.
  • Experience setting up and managing tools for communicating with communities. For example, radio programmes, TV shows, SMS systems, community committees, social mobilisation or mobile cinemas and community dramas etc.


  • Fluently spoken and written English.

How to Apply IFRC Community Engagement and Accountability Officer Jobs 2024

Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.

Then go, https://www.ifrc.org/jobs/details.html?jobId=134545&jobTitle=Officer%2C%20Community%20Engagement%20and%20Accountability

The Closing Date: 11th April, 2024.

Only shortlisted candidates will be contacted for interviews.

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