UNHCR Staff Counsellor Jobs 2024 – Kenya NGO Jobs

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UNHCR Staff Counsellor Jobs 2024 – Kenya NGO Jobs.

UNHCR Kenya looking for “Staff Counsellor”.

Applicants with a Undergraduate Degree may apply on or before 03rd June, 2024.

The United Nations High Commissioner for Refugees (UNHCR) is a UN agency mandated to aid and protect refugees, forcibly displaced communities, and stateless people, and to assist in their voluntary repatriation, local integration or resettlement to a third country. It is headquartered in Geneva, Switzerland, with over 17,300 staff working in 135 countries.

The UNHCR has published a job vacancy announcement on 21st May, 2024 for qualified Kenyans to fill in the vacant post of Staff Counsellor to be based in Nairobi, Kenya.

UNHCR Job Vacancy 2024


  • Undertake psychological risk assessment for the operations of coverage and design the appropriate response measures in close collaboration with the operations and under the supervision from the Chief, Psychosocial Wellbeing Section. Such measures should include but are not limited to individual or group counselling, trauma interventions, workshops/training, raising awareness and sensitization meetings, team building or other professional forms of support.
  • Ensure access for staff and family members to individual counselling either internally (with Staff Counsellors in UNHCR) or externally (by providing referrals and information about the available resources and insurance coverage) for work related issues (stress, trauma, interpersonal conflicts, harassment, and job insecurity) and personal issues (family, marital, children or finance related problems).
  • Provide timely response to critical incidents in the operations under the coverage in accordance with the UNHCR SOP on Support to staff affected by critical incidents. Organizing the psychological first aid (personally, through the Peer Advisors Network in the region or other UN Staff Counsellors available in the region), assessments, referrals and necessary follow-up is undertaken and coordinated with the Psychosocial Wellbeing Section, Snr. Regional Medical Officer and relevant HR functions in the operation. Provide the guidance to the operational managers in relation to the post incident staff support as required.
  • Undertake regular travels to the operations under coverage as per PWS strategic priorities and demands from the Regions.
  • Implement the global UNHCR psychosocial wellbeing projects (psychological preparation for hardship assignment, end of assignment debriefing following hardship assignment, framework of support to high risk environments) and take an active part in developing the new initiatives.
  • Maintain regular contact with the counselling resources in the countries under the coverage including the members of the UN Staff/Stress Counsellors Group (UNSSCG) and other local/regional mental health professionals/ resources outside the UN system, e.g. NGOs, private mental health practitioners.
  • Take part in the relevant interagency working groups aimed at advancement of psychosocial support to staff in the UN.
  • Collaborate closely with the Office of the Ombudsman and the Ethics Office in relation to management, training and support to the UNHCR Peer Advisors Network.
  • Maintain records of individual cases in the confidential electronic case management system in accordance with the UN Confidentiality Guidelines for Staff/Stress Counsellors. Provide monthly statistics to the PWS, HQ. Ensure timely reporting on field missions, general staff wellbeing assessments and related recommendations to the Representative and the Heads of Offices and the Chief PWS. Provide input in global reports by the PWS as required
  • Provide expert advice and guidance to the Representatives of the operations covered by the function and the Chief of the Psychosocial Wellbeing Section/ Staff Health and Wellbeing Service (SH&WS) at the HQ.
  • Ensure the adherence to the professional standards of the UNSSCG (continuous education, registration and supervision) as well as the Code of Ethics for UN Staff Counsellors.
  • Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.
  • Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
  • Perform other related duties as required.

Position in Organization:

  • Position Title: Staff Counsellor
  • Locations: Nairobi, Kenya
  • Time type: Full time
  • Posted on: Posted Today
  • Job requisition id: JR2440297

Minimum Requirement:

Educattio and Experience:

  • 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree.

Language Requirements:

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

How to Apply UNHCR Staff Counsellor Jobs 2024

Note: Before you apply, please download (link is given below) the full advertisement and read it carefully.

Then to apply, go to https://unhcr.wd3.myworkdayjobs.com/en-US/External/job/Nairobi-GlobProg-Kenya/Staff-Counsellor_JR2440297-1

The Closing Date: 03rd June, 2024.

Only shortlisted candidates will be contacted for interviews.

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